Removing Negative Reviews with Danan Coleman

In this eye-opening episode, we dive deep into the world of Amazon review management with special guest Danan Coleman, a seasoned Amazon seller and reviews expert. Discover the secrets to protecting your brand, improving your ratings, and boosting your sales on the world's largest e-commerce platform.

Contents:

0:00 - Introduction
2:20 - Dan's background and expertise
3:54 - The devastating effects of negative reviews
5:00 - Defining ratings, reviews, and critical reviews
6:50 - Amazon's star rating system explained
9:07 - Identifying common review violations
11:41 - Understanding the integrity of reviews
14:00 - Examples of non-product reviews
15:32 - Unsolicited medical advice in reviews
16:46 - Return policy issues in reviews
18:16 - Black hat tactics: Fake reviews exposed
19:38 - Successfully removed review examples
20:48 - Key tips for removing negative reviews
27:20 - What to include when contacting Amazon
30:22 - Main takeaways
32:54 - Black hat tactics to watch out for

 

🔑 Key Insights:
▪️Learn how negative reviews impact your BSR, conversion rates, and overall brand image
▪️Understand the devastating effect of dropping from a 4.3 to a 4.2 star rating (up to 50% sales loss!)
▪️Discover why it takes up to 12 five-star reviews to overcome a single one-star review
▪️Master the art of identifying review violations and removing them effectively
▪️Gain insider knowledge on Amazon's review policies and community guidelines

 

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